The Steward as a Negotiator

The primary negotiating task of the steward is the handling of grievances. Listed below are the things that a steward should do and know to fulfill the role of negotiator and suggestions as to how to handle them:

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What you do:                                 What you need to know:
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Settle grievances                           Proper grievances handling ___________________________________________________________   
Screen gripes from grievances         How to analyze a grievances  
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Police the contract                         Meaning of contract clauses
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Check working conditions               Health and safety hazards
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Enforce labor legislation                 Federal and state labor laws
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Keep written records                      All settlements reached
__________________________________________________________

  
How you go about it:

1.  Check all available facts before taking an issue to management.
2.  Prepare your case so that it is clear, complete and to the point.
3.  Be careful to observe all contract requirements on grievance handling.

4.  In dealing with your supervisor be business-like, polite and firm.
   (a)   Don't bully or threaten.
   (b)  Treat the other person with respect and demand you be treated in the same manner.

5.Keep the grievance(s) informed as to the status o the grievance.

6.Follow through all the way to final settlement.

The steward must take the leadership role in his/her department. He/She must set an example for other workers to follow. The steward must make decisions which uphold the terms of the collective bargaining agreement and the union constitution and bylaws. Listed below are the things the steward should do and know to fulfill the role of leader and suggestion as to how to do them:

 
The Steward as a Leader

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What you do:                                 What you need to know:
___________________________________________________________
 
Work for the group welfare           Long-range aims of the UNION              ___________________________________________________________   
Fight for what is right                   The consequences of your actions
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Act promptly and decisively          Actions speak louder than words                    
___________________________________________________________

Establish friendly relations           The other person also has a point         ___________________________________________________________

Hold no grudges                          You can't win them all     
__________________________________________________________

Discourage factional bickering       Why people disagree                   
__________________________________________________________

Lead instead of drive                    Adults respond to sound reasoning
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How You go about it

1.  Know the facts, write them down, and talk them over.
2.  Keep the people who are being affected informed on the course of     
   action.

3.  Give credit where credit is due.
4.  Ask for advice and help. You can't know everything.
5.  Keep your word and deal fairly and impartially.


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